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thatguyabhishek

About

Abhishek Saxena

Currently

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Senior Product Designer at Microsoft — shipping AI-powered features for Excel

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ISB Leadership & AI Programme — building strategic and business fluency alongside design

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Reading about AI-native design, systems thinking, and the future of the design function

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Based in India. Collaborating globally. Open to what's next.

Open to opportunities

I'm Abhishek. I design things that matter — and I've been doing it long enough to know the difference between design that looks good and design that works.

Senior Product Designer at Microsoft. ISB Leadership & AI programme. 12+ years across enterprise software, consumer apps, e-commerce, telecom, and advertising. Two startups built from zero.

But none of that is the interesting part. The interesting part is that I started in digital before UX had a name — when Flash was a career choice, when the only brief was ‘make it work’, and when the only feedback loop was whether people came back. That era is gone. But the mindset it gave me isn't: move fast, stay curious, measure what matters, and never confuse the craft with the outcome.

Philosophy

In a world driven by aesthetics, it's easy to overlook the true essence of design. I don't design because it's my job. I design because broken products waste human potential. Every confusing interface, every failed interaction, every abandoned cart — that's someone's time and energy lost. I'd like to get some of that back.

Design is the most interesting problem-solving discipline I know. It sits at the intersection of psychology, business, technology, and aesthetics — and it demands fluency in all four simultaneously. What I love most isn't the deliverable. It's the moment a complex problem suddenly has a shape. When you've done the research, run the workshops, drawn the frameworks, and suddenly the answer is obvious — and you can't believe it wasn't obvious before. That moment is worth everything that comes before it.

What I bring

The 5 Things I Bring

01

AI-Native Product Design

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01

I've shipped AI features used by 400M+ people. Not 'used AI in my process' — designed the AI experience itself. Chart Insights, Copilot Excel integration, Wiki Agent. I understand the design challenges specific to AI: calibrating trust, handling uncertainty, designing for outputs you don't fully control. This is a rare combination right now and I'm deepening it actively.

02

Systems Thinking at Scale

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02

I've built design systems from scratch at four different organisations. I've designed for products that served 100M users simultaneously. I think in systems, not screens — which means I'm valuable long before and long after Figma is open. The design of how design gets done is as important to me as the design itself.

03

Startup Instinct Inside Enterprise Structure

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03

Two GTM startups. Four design practices built from zero. At Microsoft, I didn't just execute — I identified an opportunity (the Wiki Agent), built the case, designed the solution, and shipped it. That entrepreneurial instinct — seeing what doesn't exist yet and making it — is something I carry into every role, regardless of company size.

04

Design That Moves Business Metrics

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04

30% reduction in feature abandonment at Microsoft. 6% MAU lift for 100M+ Airtel users. 12% conversion improvement at GoodWorker. 50K app downloads with zero marketing spend. These aren't lucky outcomes — they're the result of designing with business outcomes as the constraint, not the afterthought.

05

The Full Range — IC to Leader

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05

I can do the work and I can lead the people doing the work. I've been a hands-on product designer, a Design Manager, a Creative Director, and a Founder. I know what good craft looks like up close. I know what a design team needs to stay motivated, unblocked, and shipping at quality. I'm most useful in organisations where both things are valued.

30%

Feature abandonment reduced at Microsoft

100M+

Users on Airtel Thanks 2.0

50K

App downloads, almost zero marketing spend

Process

How I Work

I am a design generalist by choice. I've worked in fashion, advertising, digital agencies, enterprise software, telecom, and startups. I've been a Creative Director, a Design Manager, a Founder, and a Senior IC at one of the world's most complex software products.

That range isn't scattered. It's the point. The best design decisions I've ever made came from knowing just enough about the adjacent discipline to ask the question nobody else was asking. Generalism isn't the absence of depth. It's depth applied across a wider surface.

01 / 05

I look for the underlying pattern before designing the individual interaction. A good system makes 100 future decisions faster.

The human behind the work

Beyond the Work

01

Maker by instinct

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01

I've built apps, launched brands, sold plants online, and once nearly started a 3D print farm. The businesses that worked taught me about users. The ones that didn't taught me about everything else. What no design brief ever gives you: the specific feeling of watching something you built fail in public, in real time, with real money involved. I've had that twice. It changes how you design.

02

I learn when I'm stuck

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02

The things I know best, I learned because a problem forced me to. Not from a planned reading list — from a question I couldn't answer until I went looking. A video essay at 1am. A thread that led to three more. An AI conversation that started as a search and turned into an argument. Give me a real problem and I'll figure out exactly what I need to know to solve it. That's not a gap. That's how I work.

03

Opinionated about the craft

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03

I have strong opinions about the design community's love of process theater — the double diamonds, the "how might we" workshops, the frameworks taught as religion. Most of them aren't wrong. They're just taught wrong. As rituals instead of tools. The best design education is still: ship something real, watch what happens, try not to repeat the same mistake twice.

04

I started before there were rules

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04

Digital design in the early 2000s meant Flash, no grids, no systems, no precedent. The only brief was "make it work." The only feedback loop was whether people came back. That era is gone — but the mindset isn't. I don't have zero respect for convention. I just need to know why a rule exists before I follow it. And if the answer is "that's how it's always been done," that's usually not enough.

Current focus

Becoming AI-Native

The thing about AI in product design isn't the tools. It's the shift in what's possible.

At Microsoft, I didn't just design AI features. I designed for a fundamentally different interaction model — one where the system generates output, and the designer's job is to shape the intelligence, not just the interface. Chart Insights, the Wiki Agent, Copilot integration — these weren't UI projects. They were epistemological questions: what should an AI say, when should it say it, and how do you design trust with a system that can be wrong?

That's the work I find most interesting right now. I'm currently deepening this through the ISB Leadership & AI programme — learning to think about AI not as a feature, but as a business transformation lever. The goal isn't to become an AI engineer. It's to become the designer in the room who understands AI well enough to ask the right questions and build the right experiences around it.

I believe the designers who'll matter in the next decade are the ones who can work fluidly at the boundary of human judgment and machine intelligence. That's where I'm deliberately positioning myself.

“My cross-disciplinary curiosity takes me from art to psychology to philosophy to history to science and back. Being T-shaped has led me to experience a variety of design fields and has become a way for my holistic learning.”

Unfiltered

Strong Opinions

01

Most design processes are taught as religion, not as tools. The double diamond is a map. Maps are useful. They're not the territory.

02

"Design thinking" isn't a design skill. It's a way of framing problems that any sharp thinker in any discipline can do. Designers named it first. We don't own it.

03

The best junior designers I've worked with are obsessed with the problem. The ones who struggle are often the ones obsessed with the craft. Both matter — the order is what changes everything.

04

AI won't replace designers. It'll replace the ones who use it to go faster but think the same way. The ones using it to ask different questions will be fine.

05

There's a lot of noise on design LinkedIn. Lists, plugins, "I vibe-coded this." I understand why it works algorithmically. I just wish the signal-to-noise ratio were better. We're capable of more interesting conversations than that.

Track record

Career Timeline

Career Timeline

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SeniorProductDesigner

More about me

My Experience

Twelve years. Eight organisations. Two startups. One through-line.

Every role I've taken has been a deliberate upgrade in one of three dimensions: scale, complexity, or skin-in-the-game. The arc goes: agency creative → enterprise design leader → startup founder (twice) → AI product at one of the world's most used software applications. I didn't drift into any of these. I chose them because they would make me better at the thing that matters most: designing products that change how real people work and live.

On my mind

What I'm Thinking About

01

Can designers own strategy, or are we always downstream of it?

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01

Designers who spoke the business language owned the room.

02

AI is changing what 'senior' means.

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02

Not craft speed. The judgment only scar tissue builds.

03

Good design is necessary. It's not sufficient.

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03

Stopped optimising for the design. Started for the outcome.

04

AI will replace sameness, not designers

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04

AI compresses the commodity tier. It expands the premium.

Recent Reads

What I'm reading, and why it matters.

A running list of books, essays, and ideas that are actively shaping how I think about design, AI, and leadership. Updated as I read.

Capabilities

Skills & Expertise

Built across 12+ years, multiple industries, and two startups. T-shaped by design, not by accident.

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Design Craft

Product DesignUX ResearchDesign SystemsPrototypingFigmaDesign ThinkingFrontend Design
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Product & Strategy

0→1 ProductsScale (100M+ users)Data-Driven DesignGrowth StrategyAgile & LeanRoadmappingCompetitive Analysis
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AI & Innovation

Agentic AI ApplicationsLLM UXSaaSD2C & B2BStartupsAdvertisingContent Creation
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Leadership

Team ManagementUX LeadershipStakeholder ManagementCross-Functional CollabMentoringExec CommsDocumentation