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Elevator Pitch for SMB 1: Are you a small or medium-sized business looking to improve your website? You need to check out Hotjar. Their robust analytics and feedback platform has features like heatmaps, visitor recordings, surveys, and funnel analysis, giving you the insights you need to make data-driven decisions about how to improve your user experience and increase conversions. It is super easy to use and won't break the bank. Try it today for Free. Sign-up now.
 
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Elevator Pitch for SMB 2: Are you looking to improve your user experience? Meet Hotjar! It's an all-in-one analytics and feedback platform that can help you understand how users are interacting with your product. With features like heatmaps, visitor recordings, surveys, and funnel analysis, Hotjar gives you the data you need to optimize your user experience and increase conversions. It is easy to use, so you can focus on building your business instead of wrestling with complex analytics tools. Give Hotjar a try! Sign-up today.
 
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Elevator Pitch for Enterprises: High-impact digital experience and improved bottom line! Hotjar is a powerful analytics and feedback platform designed to help enterprises optimize their website and products. With features like heatmaps, visitor recordings, surveys, and funnel analysis, Hotjar provides deep insights into user behavior, allowing you to make data-driven decisions about how to improve your user experience and drive growth. Hotjar is scalable, and customizable, making it easy to integrate with your existing technology stack and workflow. Hotjar is GDPR & CCPA compliant, and provides user management, and role-based access control, ensuring that your data is secure and accessible to the right people. Try Hotjar’s Scale plan today!
 
 
Particulars
BCP: The Buzzing Startup
✅BCP: The Humble SMB
✅BCP: The Bubbling MSME
✅BCP: The Roaring Enterprise
Number of Employees
11-50 employees
Upto 250 employees
251-500 employees
500+ employees
Turnover (in $)
Upto $1mn
Upto $3.65 mn
Upto $6.07mn
$6.07mn+
Investment (In $)
$120K
Upto $1.12mn
Upto 2.43mn
$2.43mn+
Scope of growth
Very high
High
High
Medium
Appetite to pay
Medium
High
High
Very High
Willingness to pay
Medium
High
High
High
Product Buying Cycle
10 days
15-30 days
30-45 days
60-90 days
Decision Maker
Founders/Co-founders Product Marketing Manager
Head of Marketing
Head of Marketing Head of Growth
Head of Marketing Head of Product Head of Growth
User
Product Manager, Product Marketing Manage
Product Manager, Product Marketer, Growth Manager
Product Marketer, Growth Manager, Product Manager, Product Designer
Product Designer, Product Manager, Growth Product Manager, Growth Marketer, Product Marketer
Decision Criteria
Budget Ability to impact outcome Ease of implementation and use Stakeholder buy in
Budget Ease of Implementation and Use Meeting Compliance requirements, Impact outcome Stakeholder buy in
Budget Ease of Implementation and use Meeting Compliance Requirements Ability to integrate with the other related products Stakeholder buy-in
Budget Ease of Implementation and Use Meeting Compliance requirements Impact on outcome Ability to integrate with the other related products Stakeholder buy in
Adoption curve
Low
Medium
Medium
High
Preferred Plans
Observe, Ask, Engage: Basic
Observe, Ask, Engage: Plus
Observe, Ask, Engage: Business
Observe, Ask, Engage: Scale
Number of users
1
1-3
3-5
5-10
Decision Blocker
Senior Product Manager
Finance Managers, Product Managers/Head of Product
Head of Product, Head of IT, Head of Finance
Current Challenges
1. Google Analytics does not provide details of the pain points of the user while using the product 2. User surveys are limiting and do not provide real-time data to understand user behavior to build the product and introduce new features
1. The inbound traffic funnel is set up, however, there is no data to identify user experience and reasons for drop off 2. There are limited budgets and increased pressure to increase conversions. 3. High secondary and low primary research on user feedback for new features
1. The inbound traffic funnel is set up, however, there is no data to identify user experience and reasons for drop off 2. High secondary and low primary research on user feedback for new features 3. At this scale, 1:1 connects with users are not possible and it is getting difficult to understand what’s the limiting factor
1. Multiple tools for analytics and yet no qualitative feedback on product usage 2. Need a product that can tie in all insights for user reviews and feedback. 3. Need a tool that integrates with other products in the tech stack. 4. Need a secure and legally compliant tool
Current Ecosystem of tools
Communication tools like Google Meet Task tools like Asana or Trello, E-commerce tools like Shopify or WooCommerce Social media ad tools like Google Ads, Meta/LinkedIn ads, Analytics tools like Google Analytics, Clarity, Heap
Communication tools like Google Meet, Slack Task tools like Asana or Trello, E-commerce tools like Shopify or WooCommerce Social media ad tools like Google Ads, Meta/LinkedIn ads, Analytics tools like Google Analytics, Clarity, Heap Marketing Automation tools like MailModo
Communication tools like Google Meet, Slack Task tools like Asana or Trello, E-commerce tools like Shopify or WooCommerce Social media ad tools like Google Ads, Meta/LinkedIn ads, Analytics tools like Google Analytics, Clarity, Heap HRMS tools like DarwinBox Marketing Automation tools like MailChimp
Communication tools: MS Teams CRM and Marketing automation tools like Hubspot or Zoho Cloud Storage tools like Onedrive Accounting tool like Tally or Quickbooks Ecommerce platforms like Shopify Digital ads and firewall tools HRMS tools like Workday
TAM(in $)
$1.19bn
$91.2mn
$8bn
SAM(in $)
$359.1mn
$27.36mn
$2.4bn
SOM(in $)
$71.82mn
~$5.4mn
$0.48bn
 
 
 
 
 
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